Account Manager, Smb

ZoomInfo ZoomInfo · Enterprise · Waltham, MA · 820 R&G - Account Managers

Account Manager for SMB clients, focusing on upselling and retention. Responsibilities include managing existing accounts, identifying new opportunities, conducting product demos, forecasting, and collaborating with the team to close deals. Requires 2+ years of account management experience, sales skills, CRM knowledge, and strong communication abilities.

What you'd actually do

  1. Manage a book of ~150-175 existing customer accounts with a focus on account retention and growth.
  2. Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
  3. Showcase your expertise through engaging online product demos that captivate and convert potential clients.
  4. Craft accurate forecasts and pipelines within Salesforce.
  5. Collaborate within a dynamic team environment to propel and close deals over the phone.

Skills

Required

  • 2+ year of successful Account Management experience with consistent quota attainment.
  • The ability to deliver a compelling message that resonates across all levels.
  • Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle.
  • Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities.
  • High energy and a 'can-do' attitude, with the ability to balance multiple tasks effortlessly.
  • Quick qualification skills and relationship-building prowess.
  • Independence and motivation to thrive in a dynamic work environment.
  • Working knowledge of CRM systems or Salesforce.com is required.

Nice to have

  • Experience with Zoominfo products or similar solutions is a plus.