Account Manager Smb-business Sales

Verizon Verizon · Telecom · Newburgh, NY

Account Manager for SMB-Business Sales at Verizon, focusing on introducing high-tech 5G products and services to small and medium businesses. Responsibilities include customer interaction (retail, digital, outbound prospecting), demonstrating product value, generating new business through prospecting and referrals, partnering with sales representatives, acquiring and retaining accounts, using solutions-based selling, and tracking sales pipeline with enablement systems. The role mentions using AI and advanced CRM tools within the Velocity Selling methodology.

What you'd actually do

  1. Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
  2. Growing your customer base by acquiring and retaining accounts in the small business segment.
  3. Utilizing solutions-based selling techniques to solve business problems for your customers.
  4. Outbound sales prospecting and customer visits.
  5. Servicing the needs of the existing customer base.

Skills

Required

  • Bachelor's degree or four or more years of work experience
  • Three or more years of relevant experience
  • Experience in sales, marketing or customer service
  • Valid driver's license
  • Willingness to travel

Nice to have

  • Associates or Bachelor's Degree or related certifications/college courses
  • Outside sales experience including outbound prospecting
  • Wireless sales experience exceeding quota
  • Experience influencing a team to drive sales results
  • Capability to drive positive results in a team environment
  • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels

What the JD emphasized

  • three or more years of relevant experience required
  • Experience in sales, marketing or customer service