About the Role
As an Account Manager at Uber Eats, you will manage a portfolio of local favourite restaurants in the Flanders region and be responsible for its long-term commercial relationships, growth and profitability.
This role is key to accelerating Uber Eats’ growth across the Flanders territory, which is why fluency in Dutch is essential.
To do so, you will collaborate efficiently and closely with your portfolio of restaurant partners to optimize their operations, foster strong relationships through customized growth recommendations and identify opportunities to upsell additional Uber products.
We are open to candidates residing in the Flanders region, Antwerp, and potentially Ghent, with a mandatory presence at the Brussels office once per week.
What will you do
What you’ll do
- Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
- Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
- Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
- Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
- Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.
Time spent in the day
- 40% Partner relationship management and consultative outreach.
- 25% Data analysis, portfolio health tracking, and account planning.
- 20% Cross-functional collaboration and internal strategy alignment.
- 15% Administrative tasks, Salesforce documentation, and process standardizing.
Basic Qualifications
- Minimum 1-2 years of experience in a client-facing account management or a relevant commercial role
- Fluent in Dutch, professional proficiency in English
- Strong interpersonal and negotiation skills, with the ability to clearly frame a value proposition, demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners, probe for objections, remove obstacles, and eliminate barriers to gain commitment
- Strong motivation and passion to work with top restaurants and build a business together
Preferred Qualifications
- Capable of running analysis and transforming data into relevant insights
- Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
- Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
- Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets.
Benefits and Compensation
This is a commercial role offering a competitive fixed salary plus a highly attractive variable component based on performance.
You may also be eligible for a range of benefits including:
- Hybrid model
- Work from Anywhere policy
- Uber credits + employee discount
- MacBook Pro + mobile allowance
- Wellbeing Allowance
- 100% employer-paid health insurance, plus life and disability coverage
Explore our benefits here: https://jobs.uber.com/en/benefits/
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.