Account Solution Engineer - Public Sector

Salesforce Salesforce · Enterprise · Bogota, Colombia

Salesforce is seeking an Account Solution Engineer for their Public Sector team. This role involves presenting product offerings and architecture to prospects and customers, understanding customer needs, building customized demos, and conveying deep knowledge of customer technology as it pertains to Salesforce's solutions. The role requires strong presentation and communication skills, the ability to work in a team to solve technical problems, and knowledge of related applications, relational databases, and web technology. While the company heavily emphasizes AI in its products and processes, this specific role is in sales and customer-facing, not directly building or researching AI models.

What you'd actually do

  1. Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges
  2. Build and present customized demos of Salesforce products
  3. Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions
  4. Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position
  5. Attain quarterly and annual objectives assigned by management

Skills

Required

  • 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles
  • Solid presentation and communication skills
  • Ability to work as part of a team to solve technical problems in varied environments
  • Knowledge of related applications, relational database and web technology

Nice to have

  • Salesforce Certifications
  • Industry Experience
  • Basic programming experience in HTML and other web based technologies