Accounts Receivable Analyst

Adobe Adobe · Enterprise · Dublin, Ireland

Accounts Receivable Analyst role at Adobe, focusing on reconciliation, issue resolution, and analysis of multi-currency payments and transactions. Responsibilities include cash application, investigating unapplied items, managing customer inquiries, and ensuring compliance with internal controls and procedures. Requires intermediate Excel, strong analytical skills, and experience with ERP systems.

What you'd actually do

  1. Resolve issues across Enterprise and eCommerce platforms by collaborating with cross-functional teams and Adobe partners. Ensure issues are followed through to resolution, while finding opportunities for broader process improvements.
  2. Analyse and review eCommerce payments and files (e.g., Credit Card, PayPal) to ensure automated system application. Investigate and act on unapplied items to ensure high-value settlements are accurately reported and reconciled.
  3. Post and apply multi-currency customer receipts to accounts daily. Investigate and resolve customer allocation queries promptly.
  4. Review and analyse payment files received via electronic banking systems. Identify trends or irregularities and proactively resolve issues impacting multi-currency payments across both Enterprise and eCommerce platforms. Use tools such as High Radius and Kyriba for detailed investigation.
  5. Manage a shared mailbox, triaging a wide variety of requests and inquiries efficiently.

Skills

Required

  • Minimum of 3 years’ experience in cash application and/or in a similar accounting or analysis-based role
  • Intermediate proficiency in Microsoft Excel
  • Strong numerical and analytical skills
  • Experience with SAP or similar ERP systems
  • Solid understanding of accounting entries

Nice to have

  • Experience in analysing data sets and identifying issues and trends a distinct advantage
  • Experience with eCommerce payment application and accounting is a distinct advantage
  • A third-level business qualification is beneficial, but not mandatory

What the JD emphasized

  • compliance-focused environment where adherence to procedures, processes, and SLAs is critical