Accounts Receivable Specialist

Snorkel AI Snorkel AI · Data AI · Redwood City, CA +1 · Remote · 532 - Finance Ops

This role is for an Accounts Receivable Specialist at an AI company. The core responsibilities involve managing billing and collections processes for enterprise customers, ensuring timely and accurate invoicing, and accelerating cash collections. The role requires experience with project-based billing, customer procurement portals, and AR management. While the company is in the AI space, this role is not directly involved in building or researching AI models.

What you'd actually do

  1. Own end-to-end project-based billing, including invoice preparation, validation against contracts/SOWs, and timely delivery to customers.
  2. Navigate and manage customer procurement and payment portals (e.g., Coupa, Ariba, and similar systems) to ensure invoices are submitted correctly and without delay.
  3. Proactively drive collections efforts — follow up consistently with enterprise customers via email, portals, and calls to resolve outstanding invoices.
  4. Partner with Sales, Delivery, and Accounting to resolve billing discrepancies, disputes, and contract-related issues quickly.
  5. Monitor AR aging and take action to reduce DSO and improve cash collections performance.

Skills

Required

  • 3+ years of experience in accounts receivable, billing, or project-based invoicing roles
  • Strong experience with project-based / milestone / services billing
  • Proven track record of managing enterprise collections and reducing DSO
  • Hands-on experience with customer payment and procurement portals (e.g., Coupa, Ariba, or similar)
  • Experience working in QuickBooks Online (QBO) or similar accounting systems
  • High attention to detail and ability to manage multiple invoices, accounts, and follow-ups simultaneously
  • Strong organizational and follow-through skills
  • Comfortable working cross-functionally to resolve billing and payment issues quickly
  • Ability to operate in a fast-paced, evolving startup environment

Nice to have

  • Experience in a high-growth startup or services-heavy SaaS company
  • Familiarity with revenue recognition concepts (ASC 606 exposure)
  • Experience with additional billing/revenue tools (e.g., NetSuite, Tabs, or Maxio)
  • Experience building or improving billing and collections processes from scratch
  • Strong Excel/Google Sheets skills for tracking AR, reconciliations, and reporting
  • Prior experience helping achieve accelerated close timelines (≤5 days)

What the JD emphasized

  • reduce DSO
  • shorten time-to-bill
  • 5-business-day billing and AR close
  • enterprise customers
  • project-based billing
  • enterprise collections
  • customer payment and procurement portals
  • fast-paced, evolving startup environment