Administrative Support

State Farm State Farm · Insurance · Indianapolis, IN · Corporate Services

This is an administrative support role within a legal department at an insurance company. The responsibilities include providing administrative assistance to attorneys and leadership, managing reception duties, processing mail, and handling new file intake. The role requires strong organizational and communication skills, proficiency in Microsoft Office Suite, and experience with case management systems. It is not directly related to AI/ML development or research.

What you'd actually do

  1. Provide administrative support and assistance to Law Department colleagues, including rotation reception duties
  2. Reception area/phone responsibilities
  3. Processing mail
  4. New file intake
  5. Ordering/downloading records

Skills

Required

  • Office environment experience
  • Strong customer service background
  • Strong organizational skills
  • Prioritizing
  • Decision making
  • Multitasking
  • Time management
  • Proactivity
  • Strong written and oral communication skills
  • Attention to detail
  • Accuracy of data entry
  • Accurate typing skills
  • Working knowledge of Microsoft Office Suite
  • Working knowledge of a Case Management system
  • Working knowledge of a Document Storage system

Nice to have

  • Legal experience
  • Knowledge of legal and medical terminology
  • Knowledge of local and state rules regarding pleadings and pre-trial matters, deadlines, and filing requirements
  • Experience with medical records collection through subpoenas and/or authorizations