Advanced Cosmetic Enhancement Specialis… at Rivian

What you'd actually do

Follow and promote Rivian's high standards of safety, cleanliness, and organization in all work areas

Perform post-service detail inspections ensuring optimal quality control

Clean vehicle interiors and exteriors in compliance with standard operating procedures and through use of various chemicals and products

Use special purpose cleaners and/or claybars to remove foreign materials which do not respond to normal cleaning procedures, utilizing experience and following product manufacturer recommendations

Apply compounds, polishes, waxes, and sealants to auto body and wipe or buff surfaces by hand or machine

Skills

Required

Prior detail or car wash experience – 2 - 4 years recommended
Must be 21 years or older and be authorized to work in the U.S
Valid in-state driver's license and clean driving record
Ability to communicate, read, and comprehend the English language for all job related instructions and information
Willingness to learn and perform a wide range of allocated tasks
Willingness to learn and adapt to new technologies and advancements in the industry
Excellent manual dexterity skills as well as patience to deal with high stress and high volume situations
Attention to detail with excellent customer service, communication, and interpersonal skills
Must be able stand or walk for extended hours
Must be able to lift and carry at least 50 pounds
Driven and self-motivated individual, with ability to work with little or no supervision
Must be able to work flexible hours including nights, weekends, and possible holidays
Ability to travel for support as needed – around 25% of the time

Nice to have

High School diploma or equivalent recommended but not required
Certifications or Authorized Installers recommend but not required
Sales/customer service experience recommended but not required

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As an Advanced Cosmetic Enhancement Specialist, you will be responsible for combining technical expertise with creativity to deliver unparalleled automotive detail solutions according to Rivian’s high standards. This role will require high levels of energy and initiative, independent judgment and cross-team collaboration. Ability to complete tasks in a compressed timeline is a must. Responsibilities Follow and promote Rivian's high standards of safety, cleanliness, and organization in all work areas Perform post-service detail inspections ensuring optimal quality control Clean vehicle interiors and exteriors in compliance with standard operating procedures and through use of various chemicals and products Use special purpose cleaners and/or claybars to remove foreign materials which do not respond to normal cleaning procedures, utilizing experience and following product manufacturer recommendations Apply compounds, polishes, waxes, and sealants to auto body and wipe or buff surfaces by hand or machine Ability to perform color/wet sand on exterior surfaces, install ceramic coating, and paint touch-up/corrections as needed Install, trim, and repair paint protection film Open, document, and close work order lines in Rivian's proprietary system Attend meetings, provide updates, and communicate effectively within the detailing organization and cross functional partners Build strong relationships with customers through effective communication and ensuring their needs and expectations are met with exceptional service Track services performed, monitor vehicle charge levels and overall condition of the vehicle Maintain inventory of materials and supplies Move, park and deliver vehicles Use proper personal protection equipment when using products in accordance with SDS and EHS Operate all buffers, polishers, steamers, hoses, vacuums, and other equipment in a safe manner Perform detailing tasks in a mobile environment, away from service center Qualifications Prior detail or car wash experience – 2 - 4 years recommended Must be 21 years or older and be authorized to work in the U.S Valid in-state driver's license and clean driving record High School diploma or equivalent recommended but not required Certifications or Authorized Installers recommend but not required Sales/customer service experience recommended but not required Ability to communicate, read, and comprehend the English language for all job related instructions and information Willingness to learn and perform a wide range of allocated tasks Willingness to learn and adapt to new technologies and advancements in the industry Excellent manual dexterity skills as well as patience to deal with high stress and high volume situations Attention to detail with excellent customer service, communication, and interpersonal skills Must be able stand or walk for extended hours Must be able to lift and carry at least 50 pounds Driven and self-motivated individual, with ability to work with little or no supervision Must be able to work flexible hours including nights, weekends, and possible holidays Ability to travel for support as needed – around 25% of the time Pay Disclosure The hourly range for this role is $29.21 - $38.83/hr for Bay Area California based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). There is no fixed deadline for this application; applications are accepted on an ongoing basis until the role is filled or the opening is no longer needed. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.

Advanced Cosmetic Enhancement Specialist - Milpitas, Ca

What you'd actually do

Skills

Required

Nice to have

What the JD emphasized