Adventure Readiness Specialist - Hayward, Ca

Rivian Rivian · Auto · Hayward, CA · Service

This role is an entry-level position focused on supporting the Rivian Service team during peak seasonal periods. It involves vehicle operations (receiving, inspecting, processing, washing, detailing, charging, logistics), service production support (assisting technicians with basic repairs, learning to use tools), and training for a future Service Technician role through the TRAIL program. The goal is to provide seamless owner care and ensure vehicles are ready for the journey.

What you'd actually do

  1. Receive, inspect, and process incoming vehicle inventory.
  2. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging.
  3. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.
  4. Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.
  5. Participate in our TRAIL program—a guided path through hands-on learning, technical training, and professional growth.

Skills

Required

  • High School Diploma, GED, or other recognized high school equivalency credential
  • Strong desire to learn
  • High degree of adaptability
  • Passion for working with your hands
  • Excellent communication and teamwork skills
  • Must be at least 21 years old
  • Valid driver’s license with no driving-related suspensions or revocation of Driver’s License (within a 3-5 year period)
  • Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays
  • Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics

Nice to have

  • Previous technical experience (e.g. automotive repair, mechanical maintenance, or electrical work)
  • Experience in an adjacent technical industry (e.g. aviation, HVAC, or manufacturing)