Adventure Readiness Specialist - Service

Rivian Rivian · Auto · Dallas, TX · Service

This role is an entry-level position within Rivian's Service team, focused on preparing individuals for a career as a Service Technician. Responsibilities include vehicle operations, site maintenance, and assisting technicians with basic repairs and PDI tasks. The role involves hands-on learning, technical training through the TRAIL program, and professional development.

What you'd actually do

  1. Receive, inspect, and process incoming vehicle inventory.
  2. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging.
  3. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.
  4. Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.
  5. Learn to safely use basic hand tools and power tools under direct supervision.

Skills

Required

  • Must be at least 21 years old
  • possess a valid driver’s license with no driving-related suspensions or revocation of Driver’s License (within a 3-5 year period)
  • Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays
  • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs)
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
  • Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics

Nice to have

  • Previous technical experience (e.g. automotive repair, mechanical maintenance, or electrical work) or experience in an adjacent technical industry (e.g. aviation, HVAC, or manufacturing) is highly preferred
  • A strong desire to learn
  • a high degree of adaptability
  • a passion for working with your hands
  • Excellent communication and teamwork skills

What the JD emphasized

  • future as a Service Technician
  • Service Technician role
  • long-term career as a Service Technician