AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
We are seeking an experienced AI & Data Specialist to join our team in Hong Kong. In this role, you will serve as a trusted customer advisor on AI and data, combining deep market understanding with customer insights to shape go-to-market strategies. You will also act as a critical bridge between our customers and global service teams, channeling product feature feedback to drive roadmap priorities.
Key job responsibilities
- Customer Advisory: Serve as a strategic advisor to enterprise customers on AI and data adoption, helping them understand opportunities, trends, and best practices relevant to their industry
- Market Observation: Monitor the AI and data landscape — including competitor moves, emerging technologies, and regional market dynamics — to identify opportunities and threats
- Go-to-Market Strategy: Translate customer insights and market intelligence into actionable GTM strategies; collaborate with sales, marketing, and specialist teams to drive adoption of AI and data services
- Product Feedback & Liaison: Act as the bridge between customers and global service/product teams — consolidate feature requests, prioritize feedback, and advocate for regional customer needs in product roadmap discussions
- Thought Leadership: Represent the organization at customer meetings, industry events, and internal forums; contribute to whitepapers and market reports on AI and data trends
- Cross-functional Collaboration: Partner with account teams, partner organizations, and global specialists to deliver a cohesive customer experience
About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
- Bachelor's degree or above in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
- Deep subject-matter expertise in AI and data technologies (e.g., generative AI, machine learning, data platforms, analytics) with the ability to credibly advise customers at a strategic level
- Demonstrated ability to translate technical trends into business-relevant insights and strategies
- Experience gathering and synthesizing customer feedback to influence product or service direction
Preferred Qualifications
- Master's degree or above
- Experience presenting to both technical and non-technical executive audiences
- Experience in the Asia-Pacific market; fluency in Cantonese and/or Mandarin
- Familiarity with cloud-based AI and data services (e.g., generative AI, LLMs, AI agents, data lakes, analytics platforms)
- Background working with global product or service teams in a feedback/liaison capacity
- Proven track record of developing or contributing to go-to-market strategies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.