AI Innovation Lead (m/f/d)

Merck Merck · Pharma · Bavaria, Germany

This role leads the AI strategy for Merck's Germany business, focusing on identifying, scaling, and integrating AI solutions to drive business value in areas like customer engagement, insights, and productivity. The lead will manage a team of AI specialists, partner with various business units, and ensure responsible AI practices. The role emphasizes translating technical capabilities into commercial outcomes and managing AI initiatives from strategy to implementation.

What you'd actually do

  1. Define and execute the AI innovation strategy for Germany aligned with business priorities and enterprise direction.
  2. Identify, prioritize, and scale AI opportunities that improve customer engagement, commercial effectiveness, operational efficiency, and decision making.
  3. Build and manage a portfolio of AI solutions across machine learning, generative AI, and emerging agentic AI technologies.
  4. Lead AI initiatives from concept development through implementation, adoption, and measurable value realization.
  5. Partner with commercial, customer experience, analytics, and digital teams to integrate AI capabilities into business processes and customer engagement models.

Skills

Required

  • Business Analysis
  • Data Science
  • Demand Management
  • Innovation
  • Requirements Management
  • Sourcing and Procurement
  • Stakeholder Relationship Management
  • Strategic Planning
  • Bachelor’s degree in Computer Science, Data Science, Engineering, Mathematics, Business Analytics, Information Systems, Business, or a related field; or equivalent professional experience
  • Significant experience in artificial intelligence, advanced analytics, data science, digital innovation, or related fields
  • Experience leading business-facing AI solutions from strategy through implementation and adoption
  • Demonstrated people leadership experience, including coaching, talent development, and performance management
  • Experience operating successfully within complex matrix organizations and influencing senior stakeholders
  • Strong understanding of machine learning, generative AI, and emerging agentic AI technologies
  • Experience translating technical capabilities into business outcomes and commercial value
  • Strong communication and stakeholder management skills
  • Fluency in English

Nice to have

  • Experience within the pharmaceutical, healthcare, biotech, or other regulated industries
  • Experience supporting commercial organizations across multiple business units, brands, or franchises
  • Knowledge of omnichannel engagement, CRM ecosystems, customer experience, and digital activation models
  • Experience working with regional or global teams in multinational organizations
  • Relevant certifications in AI, machine learning, cloud technologies, product management, or agile delivery
  • German language skills

What the JD emphasized

  • AI innovation strategy
  • scale AI opportunities
  • portfolio of AI solutions
  • agentic AI technologies
  • agentic AI solutions
  • responsible AI requirements

Other signals

  • Define and execute the AI innovation strategy for Germany
  • Identify, prioritize, and scale AI opportunities
  • Build and manage a portfolio of AI solutions
  • Lead AI initiatives from concept development through implementation, adoption, and measurable value realization
  • Partner with commercial, customer experience, analytics, and digital teams to integrate AI capabilities into business processes
  • Drive the development of AI-powered insights
  • Explore and implement agentic AI solutions
  • Represent Germany in regional and global AI discussions
  • Lead, coach, and develop a high-performing team of AI specialists
  • Ensure all AI initiatives comply with data privacy, security, compliance, quality, and responsible AI requirements