Ai/ml Software Engineer II

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Consumer & Community Banking

AI/ML Software Engineer II at JPMorgan Chase focused on building AI/ML models and Gen AI agents for marketing campaign authoring and execution workflows within Business Banking. The role involves defining AI roadmaps, embedding AI checks, enhancing final approvals with external signals, and operationalizing AI capabilities with cross-functional teams. Requires experience in NLP, LLMs, machine learning frameworks, and programming languages like Python.

What you'd actually do

  1. Define the AI‑driven validation roadmap across Business Banking.
  2. Architect and embed end‑to‑end AI checks into campaign authoring and execution workflows for all channels.
  3. Build AI/ML models to enhance final reads (pre‑launch approvals), incorporating external signals and trend analysis to generate actionable recommendations.
  4. Partner with Marketing, , Legal, Compliance, and Controls to operationalize AI capabilities and standardize measurement across CCB sub‑LOBs.
  5. Automate quality metrics and evolve the learning agenda using internal benchmarks and external best practices.

Skills

Required

  • Formal training or certification in Software Engineering concepts and 1+ years applied experience
  • Experience of Gen AI builds, Agents, and MCP.
  • Experience in one of the programming languages like Python, typescript, streamlit, UI design. Intermediate Python is a must.
  • Strong background in Natural Language Processing (NLP) and Large Language Models (LLMs)
  • Hands-on experience with machine learning and deep learning methods.
  • Proficiency in AI and machine learning frameworks (e.g., TensorFlow, PyTorch).
  • Strong programming skills in languages such as Python, R, or Java.
  • Ability to design and implement complex algorithms for recommendation systems and trend analysis.
  • Experience in data integration and real-time data processing.
  • Understanding of marketing and campaign testing processes.

Nice to have

  • Deep understanding of Large Language Model (LLM) techniques, including Agents, Planning, Reasoning, and other related methods.
  • Experience of all LLM models and their capabilities
  • Experience with building and deploying ML models on cloud platforms such as AWS and AWS tools like Sagemaker, EKS, etc.
  • Prior experience in credit card marketing and in-market testing.
  • Excellent communication and presentation skills along with strong interpersonal skills and ability to translate technical concepts into actionable business strategies.
  • Demonstrated initiative and creativity with a proven track record in leading AI tool development and implementation.

What the JD emphasized

  • Gen AI builds, Agents, and MCP.
  • Deep understanding of Large Language Model (LLM) techniques, including Agents, Planning, Reasoning, and other related methods.
  • Experience of all LLM models and their capabilities

Other signals

  • AI-driven validation roadmap
  • Build AI/ML models to enhance final reads
  • operationalize AI capabilities
  • Gen AI builds, Agents
  • LLM techniques, including Agents, Planning, Reasoning