Support the evolution of Payments Sales by contributing to AI strategy and advancing GenAI solutions that enhance sales productivity and client engagement.
As a Senior Associate within the Payments Sales Success Office, you will support the translation of sales priorities into AI, data, and product initiatives. The role partners with front-line sales, AI and data teams, and product organizations to help embed emerging capabilities into the sales lifecycle, improving client throughput and accelerating solutioning. Operating at the intersection of sales, product, and technology, this position contributes to the advancement of AI adoption across GCB Payments Sales. You will help translate business needs into actionable insights and collaborate with CRM and Sales Analytics teams to enhance platforms that enable AI-driven insights and pipeline visibility. Additionally, you will support the evaluation of emerging AI trends and competitive developments to inform ongoing enhancements to AI-enabled sales capabilities.
Job Responsibilities
- Support translation of sales priorities into AI strategies, product requirements, and technology initiatives
- Contribute to “voice of sales” efforts by capturing and synthesizing client and field insights
- Assist in prioritization, readiness, and adoption of GenAI sales tools to enhance productivity
- Partner with Data, Product, and Platform teams to support delivery of AI-enabled solutions
- Identify opportunities to streamline the sales lifecycle and improve efficiency
- Support execution of a portfolio of AI use cases across Payments Sales
- Monitor emerging AI trends and market developments to inform potential use cases
- Ensure activities align with governance, risk, and control frameworks
- Coordinate with cross-functional stakeholders to support alignment and execution
- Partner with training and enablement teams to contribute to adoption efforts
- Develop materials and insights for internal stakeholders
Required Qualifications, Capabilities, and Skills
- Experience within Payments, Treasury Services, or Financial Services Sales
- Foundational understanding of AI/ML concepts, particularly GenAI applications
- Ability to translate business needs into structured requirements or insights
- Experience working across business, product, and technology stakeholders
- Strong analytical and problem-solving skills
- Ability to operate in a fast-paced, evolving environment
- Strong communication skills with the ability to present clearly to stakeholders
- Awareness of governance and risk considerations in AI or technology deployment
- High attention to detail and ability to synthesize information
- Ability to manage multiple priorities and deliver against deadlines
- Collaborative team player with strong stakeholder engagement skills
Preferred Qualifications, Capabilities, and Skills
- Exposure to front-line treasury sales or client-facing roles
- Project coordination or project management experience
- Experience or interest in AI, product, or technology environments
- Familiarity with advanced AI concepts (e.g., agentic workflows)
- Exposure to sales transformation or innovation initiatives
- Familiarity with product development or enablement frameworks
- Background in consulting, strategy, or internal transformation environments