In this role, you will lead a team responsible for growing the Artificial Intelligence (AI) business by building and expanding relationships with new and existing customers. You will build relationships with internal stakeholders (e.g., Field Sales, Customer Engineering, Solution Architecture, Product) and customers, supporting the team to do the same. You will ensure the team has the necessary promotion skills to demonstrate product functionality and overviews of business use cases, and close business. You will support an inclusive team culture, while leading with empathy and identifying ways to multiply the impact of the team to drive value for Google Cloud.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Build and maintain executive relationships with customers as the Artificial Intelligence (AI) Subject Matter Expert with the team, and influence direction for new and existing customers.
- Work cross-functionally with Google Cloud Field Sales Representatives (FSR), Customer Engineer (CE) teams, Field Solution Architects (FSA) to ensure AI adoption, customer satisfaction and business growth.
- Execute Go-To-Market business strategy and related efforts with the Google Cloud teams and Google Cloud Platform (GCP) Partners.
- Support the team to assist customers in identifying AI use cases suitable for Google Cloud AI products and solutions, ensure transition and a path to production. Articulate solution differentiators and the business impact.
- Coach the team to identify and grab opportunities and AI bookings, manage business pipelines, and accelerate business growth.
Qualifications
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 12 years of experience in a sales role in the enterprise software, cloud or AI environment.
- Experience with leading teams in a cloud-based Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) environment.
- Experience with identifying AI use cases to solve customer tests or promoting AI technology to clients.
- Experience in promoting cloud-based IT solutions to companies in the Korea market with engineers and customer technical leads to build business cases and plans for implementation.
- Ability to communicate in Korean and English fluently as it is a customer-facing role that requires interactions in English and Korean.
Preferred qualifications:
- Experience in people and business management, supporting career development of sales teams, and business growth.
- Experience in planning and organizing go-to-market strategies, business programs, and sales activity within the team and territory.
- Experience in leveraging knowledge of related products, solutions, and market trends, with the ability to analyze sales performance data or market changes, to drive direction.
- Experience in collaborating with cross-functional teams to impact business goals, customer experience, and customer expansion.
- Experience with Google Cloud, AI offerings, and promoting an AI technology stack.
- Excellent problem solving, communication, presentation and program management skills.