AI Solutions Engineer

Affirm Affirm · Fintech · Canada, United States · Remote · People Tech, Data & Analytics

AI Solutions Engineer role focused on building and deploying AI-powered systems, specifically agents, APIs, and applications, for the People function within Affirm. This is a hands-on engineering position requiring full lifecycle ownership from architecture and development to deployment, monitoring, and maintenance. The role involves integrating with existing HR systems, ensuring data governance and security, and designing reliability infrastructure for LLM services. Collaboration with non-technical stakeholders is crucial for scoping problems and making architecture decisions.

What you'd actually do

  1. Build and ship AI agents, APIs, and applications on Affirm's internal platform (Snowpark Container Services / Quicksilver). You own the full lifecycle: architecture, containerization, networking, secrets, CI/CD, monitoring, and fixing what breaks.
  2. Turn messy business requirements from People Operations stakeholders into production systems. Integrate with Workday, Notion, and case management tools so AI surfaces real answers from governed content, not model guesses.
  3. Navigate Affirm's existing security and data governance infrastructure to get AI systems running safely on people data. RBACs, data classification, and access policies already exist, but connecting them across systems (Workday, Snowflake, case tools) is where it gets messy. You figure out what's allowed, build within those constraints, and make sure employee data stays where it's supposed to.
  4. Design reliability infrastructure for multi-model LLM services. Structured output validation, fallback chains, circuit breakers for external APIs, and quality controls that catch hallucination before users see it.
  5. Work directly with non-technical stakeholders to scope problems, make architecture decisions, and give honest assessments of what AI can and can't do. You translate in both directions.

Skills

Required

  • Software engineering foundation
  • built, deployed, and maintained production applications
  • version control (Git/GitHub)
  • CI/CD pipelines
  • containerization
  • systems thinking
  • technical architecture
  • Python
  • ability to work across the technical-business boundary

Nice to have

  • Snowpark Container Services
  • Quicksilver
  • Workday
  • Notion
  • case management tools
  • RBACs
  • data classification
  • access policies
  • dbt models
  • Snowflake infrastructure

What the JD emphasized

  • Build and ship AI agents, APIs, and applications
  • own the full lifecycle
  • production systems
  • AI systems running safely on people data
  • reliability infrastructure for multi-model LLM services
  • architecture decisions
  • built, deployed, and maintained production applications
  • systems thinking and technical architecture
  • made architecture decisions
  • Builder disposition
  • created something from nothing
  • shipped it
  • work across the technical-business boundary
  • AI systems that directly change how 2,000+ employees interact
  • own what you build

Other signals

  • AI agents
  • production applications
  • full lifecycle ownership
  • reliability infrastructure for LLM services
  • non-technical stakeholder collaboration