Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
The **Senior Platform Manager **on the Alternative Investments Business Acceleration Team is responsible for supporting business development, chief operating office, content, communications, experience and product pipeline activities within the Alternative investments (“Alts”) line of business in wealth management at Bank of America. The Platform Consultant will collaborate with partners, including sales, service, origination, platform, marketing, finance, legal, risk, compliance, and FinTechs, to support strategic initiatives.
This person will assist with maintaining and monitoring performance measures and metrics to ensure execution of business plan and drive innovation. Additionally, this person is expected to assist with ensuring that business operations are consistent in supporting the client strategy and the broader business strategy. Lastly, this person will be critical in supporting an optimal client and advisor experience with Alts including maintenance and oversight of all Alts content and communications.
The broader Alts team is responsible for sourcing and managing product selection and investment experience across alternative investments such as hedge funds, managed futures funds, private equity funds, and non-traded real estate investment trusts (REITs). The products supported by the team are offered to suitable private clients across both the Merrill and BofA Private Bank distribution channels through both Financial Advisors (FAs) and Portfolio Managers (PMs).
Responsibilities:
Business Development
Works with the Alts leadership team to continuously evaluate and refine strategy and priorities
Set the Alts business plan and roadmap; define adoption goals and measurement; drive market/competitive intelligence and fintech partnership strategy; steward quarterly business reviews and annual business plan.
Develops robust senior executive ready communications and presentations that clearly outline and track strategic priorities
Build and refine executive ready decks (invitationals, offsites, leadership forums); coordinate seminars/events and leverage third party educational content; engage with industry/FinTech partners
Collaborate with Marketing, Finance, Specialists, and Relationship Management teams to translate insights into adoption plays and measurable results
Act as Alts point-of-contact for advisor committee strategy/presentations; present at high impact events (invitationals/offsites), third party education programs, and executive materials; manage key FinTech partner relationships
Partner with Marketing, Finance, Specialists, and RM leadership to operationalize campaigns that convert advisor interest into client investment; report outcomes
Chief Operating Office
Leads short- and long-term projects from framing strategic problems to executing analysis, driving insights, developing recommendations and implementation
Chair Alts leadership forums and operating reviews; govern portfolio of projects; SPI/process mapping; ensure policy/procedures remain audit ready; oversee EIT/QA testing and remediation.
Manage vendors to deliver on enterprise standards; govern provisioning and access to resources
Sponsor Client Journey, Operational Excellence and Ops Resiliency programs and initiatives
Experience, Content & Communications
Works across Alts team and partners to develop deliberate and consistent communication, branding and education strategy
Own the communications strategy for enhancements, education, and technology forums; run stakeholder collaboration cadences
Govern knowledge assets: website, centralize resources, advisor guides; ensure content quality, version control, and maintenance
Direct content management, distribution group stewardship, templates/disclosures, etc.
Product Pipeline
Oversee fund launch pipeline governance: status/timeline tracking, readiness gates, and advisor/client communications; ensure standardized signature pages and transactional templates
Coordinate with fund administrators/transfer agents on technology build outs and DLT/blockchain strategy; define investor specific questions and non-standard term configurations in partnership with product, legal, and operations
Qualifications:
- 8+ years across wealth/asset management, alternatives, product strategy, COO/business leadership, or enterprise program delivery
- Deep experience with private markets (PE, credit, real assets), hedge strategies, and evergreen/perpetual structures preferredStrong analytical, technical, deck building, and stakeholder management skills
- High proficiency in Copilot/Teams/Excel/Word/PowerPoint
- Demonstrated ability to set strategy and execute across complex, cross functional programs; experience leading forums/operating committees and presenting to senior leadership
- Expertise in advisor enablement, content governance, and digital experience; strong data literacy (usage/adoption, conversion, performance QA) and executive communications acumen
- Bias for action, detail orientation, and ability to operate across matrixed teams under time bound deliverables
- Client first, results focused, and collaborative; able to simplify complexity and drive measurable adoption
- Comfortable operating in a highly regulated, enterprise environment with strong controls and audit discipline.
- Clear communicator with the ability to produce executive ready materials and lead stakeholder sessions.
Skills:
- Influence
- Problem Solving
- Process Effectiveness
- Production Support
- Technical Troubleshooting
- Agile Practices
- Attention to Detail
- Planning
- Prioritization
- Release Management
- Adaptability
- Change Management
- Critical Thinking
- Research
- Usability Testing
**Minimum Education Requirement: **High School Diploma / GED / Secondary School or equivalent
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Shift:
1st shift (United States of America)
**Hours Per Week: **
40
Pay Transparency details
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1600 American Blvd - Hopewell Bldg 6 (NJ2600), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)
Pay and benefits information
Pay range
$108,400.00 - $225,400.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.