At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview This role supports commission operations by improving processes and leading projects related to commission payouts. It involves analyzing commission procedures, reporting improvements, and serving as a liaison among internal partners including systems, testing, reporting, and compensation design. The role provides subject matter expertise and leads associate analysts to ensure accurate commission operations. Success is measured by effective process improvements, accurate commission payouts, and timely resolution of related issues. The work impacts the organization by enhancing commission accuracy and supporting internal collaboration for compensation management.
** This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS. **
Job Responsibilities:
- Develop and report on various commission-related reports to meet operational management needs
- Conduct operational assessments to identify risks and gaps, proposing systematic solutions
- Collaborate with cross-functional teams to drive project execution and completion
- Provide subject matter expertise and analytical support for commission-related projects and initiatives
- Validate system data loads and commission payouts, assess impacts, and resolve payout issues
- Serve as a liaison between internal partners including systems, testing, reporting, and compensation design
- Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
- High School Diploma/GED (Required)
- 2-4 years Commissions or Operations experience. (Preferred)
- Operational or Commissions experience. (Preferred)
- Wireless Telecom experience. (Preferred)
- Retail field experience. (Preferred)
Knowledge, Skills and Abilities:
- Familiarity with compensation concepts or strong analytical experience in related fields (such as finance or operations). (Required)
- Good customer service/client relationship management skills (Required)
- Demonstrates troubleshooting skills (Required)
- Ability to create effective working relationships with key business resources (Required)
- Foundational understanding of financial trends (Required)
- Good verbal and written communications skills (Required)
- Ability to write and maintain Standard Operating Procedures (Required)
- Microsoft Excel skills (Required)
- Ability to operate in SharePoint, OneNote, Power BI, and a Service Desk support tool environment (Required)
- Possesses interest in developing basic SQL/Database skills (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Travel: Travel Required (Yes/No): No
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Base Pay Range: $59,900 - $108,200
Corporate Bonus Target: 10%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ349095¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out _www.t-mobilebenefits.com_.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.