About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
The Implementation Analyst manages end-to-end deployment of Visa products—either new solutions for clients or enhancements to existing setups. This role requires strong technical understanding of Visa products and the ability to adapt them to varied client infrastructures. You will own projects from initial scope definition through planning, execution, testing, production rollout, post-launch support, and final project closure.
Key Responsibilities
- Deliver low to medium complexity implementation projects for EU-based clients, ensuring scope and expectations are met.
- Work directly with clients to understand and confirm technical and program requirements.
- Manage project plans, tasks, and timelines in alignment with Visa’s Global Implementation policies and KPIs.
- Coordinate with internal teams, SMEs, and external partners to meet project deliverables.
- Identify risks or delays early and work with teams to resolve issues quickly. Proactively look for process improvement opportunities to enhance efficiency and client satisfaction.
- Build strong working relationships with internal and external stakeholders.
- Assume full accountability for the successful delivery of the project.
- Maintain all project documentation, including plans, status reports, meeting minutes, and issue logs, in a timely manner.
- Ensure clear communications—dashboards, updates, and briefings—to stakeholders and management.
- Report project accomplishments and initiate lessons-learned activities to improve future delivery.
- Support occasional out-of-hours work for configuration changes or production validations.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
- Strong bachelor’s degree in business, technology or related fields – preferred
- Experience (within business consulting, financial industries, payments, or the technology / operations teams in other organisations)
- Good understanding of technology systems, project management, IT infrastructure, and applications.
- Understanding of the payment’s ecosystem is highly desirable.
- Excellent English communication skills (written and verbal).
- Additional European languages are a plus but not required.
- Proficient with MS Office tools (Project, Excel, PowerPoint, Word, Visio).
- Good time management, problem-solving, and organizational skills.
- Understanding of how technical elements influence business scenarios.
- Experience in client relationship management is highly desirable.
- Self-starter with ability to prioritize, multitask, and seek support when needed.
- Good project management skills; certifications preferred.
- Strong technical aptitude and ability to provide consultative support to external clients.
- Background in business consulting engaged on client projects will be a plus.
- Knowledge of Artificial Intelligence (AI) concepts and applications, and how they can be leveraged to create value for Visa and its clients
- Technical desired Payment’s knowledge or Card processing scheme
- Understanding of rules, regulations and policies that govern businesses and industry and ideally how they impact/ influence the payments ecosystem
- Knowledge of how other functions integrate with Implementation teams, within payment schemes, financial industries or other organisations
- Some insight into payments processing like client connectivity, authorization, clearing and settlement, message formats and APIs
- Awareness of the full breadth of systems, products and services offered by Visa
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.