Join a team where your analytical expertise directly shapes how millions of customers experience their financial products. In this role, you'll work at the intersection of data, automation, and AI-enabled innovation — building the tools and workflows that keep critical pricing operations running with precision and scale.
As an Analytics Solution Associate in the Card Pricing Execution team, you will provide oversight and analytical support for critical pricing functions including fees, interest, product trade, and refund processing. You will review, analyze, and disposition control monitoring exceptions while collaborating with senior analysts and pricing managers to build and maintain tools that optimize execution processes and drive departmental performance. This is a high-impact role for someone who takes ownership end-to-end and thrives in a fast-paced, data-driven environment.
Job Responsibilities:
- Review and disposition exceptions across critical pricing control functions — including fees, interest, product trade, and refunds — ensuring accuracy and timely resolution from identification through closure.
- Develop automated analytical workflows using SAS, Alteryx, Python, and SQL to triage, prioritize, and disposition exceptions more efficiently.
- Build and maintain scalable automated workflows leveraging tools such as Alteryx, Python, SQL, Snowflake, and related data platforms.
- Evaluate and ideate opportunities to apply AI, generative AI, and intelligent automation to improve investigative analysis, control documentation, operating procedures, knowledge retrieval, issue summarization, and workflow efficiency.
- Support the development of monitoring and decision-support solutions, including rule-based automation, anomaly detection, and AI-assisted productivity use cases.
- Collaborate with senior analysts, pricing managers, and cross-functional teams to resolve customer-facing issues, support remediations, and respond to pricing-related business inquiries.
- Present complex analytical findings and process recommendations clearly and compellingly to process owners and business stakeholders at all levels.
- Manage multiple priorities and deliverables simultaneously, ensuring projects are completed on time without compromising quality.
Required qualifications, capabilities, and skills:
- Bachelor's degree in statistics, economics, mathematics, engineering, or a related analytical field.
- Demonstrated experience developing automation frameworks and end-to-end analytical solutions using Alteryx, Python, SAS, and Snowflake.
- 5+ years of experience with SAS, Snowflake, and/or Python for data analysis, automation, workflow optimization, or reporting enhancements.
- Ability to resolve complex assignments with minimal supervision in a fast-paced, highly dynamic environment.
- Strong verbal, written, and presentation communication skills with the ability to convey complex information clearly to diverse audiences.
- Proficiency in Microsoft Office applications, with advanced Excel skills.
- Knowledge of mainframe systems such as TSYS.
- Experience with AI-enabled operational transformation, workflow orchestration, and reporting automation, including intelligent automation and generative AI productivity use cases.
Preferred qualifications, capabilities, and skills:
- Experience in card pricing, financial products, or banking analytics.
- Familiarity with enterprise AI enablement, LLM-assisted workflows, or automation transformation programs.
- Exposure to anomaly detection concepts and rule-based decision automation in a financial services context.