Help shape how analytics and artificial intelligence accelerate digital and marketing outcomes at JPMorganChase. In this role, you will connect strategy to execution by turning complex business needs into scalable, measurable solutions. You will partner closely with leaders across digital, marketing and customer data and analytics, and audience management to deliver impact.
As an Analytics Solutions Manager on the Digital, Marketing, and Customer Data and Analytics team, you will drive strategy and book of work planning, lead or enable AI-first transformation initiatives, and work to ensure that we operate with excellence across the team. For each initiative, you will work with partners to define the problem, align stakeholders, shape the approach, facilitate delivery and drive adoption with clear measurement of outcomes.
Job responsibilities
- Partner across analytics, data delivery, tech, product, and line of business teams to design and deliver scalable AI-based and traditional analytics solutions to accelerate transformation agenda
- Develop vision for transformation opportunities and lead discovery to translate vision and business needs into clearly defined analytics use cases, success metrics, and delivery plans
- Drive solution roadmaps, prioritization, milestones, and cross-functional execution of high priority initiatives in collaboration with key partners
- Establish measurement plans and performance reporting to track impact and support continuous improvement of overall team book of work
- Enable responsible use of data and models by embedding governance, documentation, and appropriate controls into delivery
- Communicate progress, risks, dependencies, and decisions to senior stakeholders with clear, actionable narratives
- Develop playbooks and operating routines that improve delivery speed, quality, and adoption of analytics capabilities
Required qualifications, capabilities and skills
- Strong stakeholder management skills, including aligning priorities across multiple teams and senior leaders
- Exceptional written and verbal communication skills and experience creating executive-ready narratives, including problem framing, insights, recommendations, and trade-offs
- Demonstrated experience leading cross-functional delivery of analytics solutions from requirements through deployment and adoption
- Experience supporting AI-enabled solution delivery, including model monitoring concepts and adoption planning
- Ability to translate business objectives into measurable outcomes, key questions, and analytical approaches
- High level knowledge of analytics methods (for example: segmentation, funnel analysis, attribution measurement, experimentation analysis)
- Experience defining and tracking key performance indicators and building measurement plans tied to business outcomes
- Proficiency using AI tools and partnering with data teams and working with data in common analytics environments (e.g., Github Copilot, Tableau)
- Ability to manage delivery in an agile environment, including backlog grooming, sprint planning, and dependency management
Preferred qualifications, capabilities and skills
- Background in strategy, transformation, or operating model design for business or analytics organizations
- Experience with cloud-based data and analytics ecosystems
- Familiarity with data governance concepts (for example: lineage, definitions, quality checks, and documentation)