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As an Apple Channel Store Territory Lead, you will be accountable for extraordinary business results, enhancing Apple brand awareness through delivering a customer experience and advocacy across a territory. You collaborate with store teams and regional leadership, spending quality time inspiring multiple teams with your forward-thinking style and love for technology.
In this position, you will leverage your deep understanding of the market, demographics, and behavior of consumers to regularly conduct product demonstrations, foster connection with customers, and provide insights to leadership. You are an effective leader who is passionate about Apple, builds strong relationships, and influences partners to drive sales opportunities and elevate the customer experience.
In this position, your work schedule will be based on business needs and will require you to work 40 hours per week, including evenings and weekends. You will be required to provide your own reliable transportation.
Description
In this role, you will:
- Influence store and regional leadership across multiple points of sale in a defined territory to build plans, achieve partner sales targets, and grow business.
- Collaborate and train reseller teams on our products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates. Educate and encourage store teams to stay knowledgeable on the latest Apple product and services portfolio.
- Meet customers and promote the Apple ecosystem by communicating product benefits and value proposition through demonstrations and consultations, individually or in groups..
- Strive for excellence and ensure Apple’s outstanding dedication to merchandising and brand standards are upheld throughout your territory; This includes ensuring that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.
- Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.
- Enrich the customer experience by approaching problems with creativity, curiosity, and new ideas.
- Leverage your interpersonal savvy to grow relationships, persuade others, and influence across all levels within the partner organization.
- Coach, support, and inspire teammates to demonstrate Apple’s values and embrace a culture of innovation and continuous improvement.
Compensation: This is a salaried position which ranges from $57,000 to $76,100 (midpoint = $66,600) and is based on years of experience. You would be eligible for Apple's full-time benefits program starting day 1. There are no commissions for this role. However you may be eligible for an annual bonus and stock based upon your performance, Apple’s overall performance and your start date.
Minimum Qualifications
Typically requires a minimum of 4+ years of related experience. Passion for Apple, technology, and the customer experience. Curiosity for continuous learning and eagerness to share knowledge with others, including peers and cross-functional teams. Outstanding customer focus. Excellent communication and presentation skills. Ability to educate, inspire, and influence others to foster innovation. Strong relationship building and collaboration skills with the ability to influence, negotiate, and persuade key regional and store-level partners using situational adaptability. Ability to navigate ambiguity, approach problems flexibly, and propose creative solutions. Bachelor’s degree or equivalent experience preferred. French fluency required. Apple is a global organization with offices worldwide and, as a result, candidates must be able to speak English.
Preferred Qualifications
High level of integrity, trust, accountability, and discretion. Strong self motivation and ability to work independently in a fast-paced, constantly changing environment. Effective time management including ability to multi-task, organize, and prioritize tasks. Ambition for driving sales results and recommending Apple solutions is desirable. Background in direct sales or solution-based selling is a plus.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities. Apple is a drug-free workplace.
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
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