Application Manager, Salesforce

Meta Meta · Big Tech · Austin, TX

This role is for an Application Manager focused on Salesforce, not AI/ML development. The responsibilities involve leading cross-functional teams, implementing and configuring HR applications within Salesforce, influencing product enhancements, defining metrics, managing the Salesforce backlog, and overseeing configuration, testing, and deployment. The role requires experience in implementing Salesforce applications, integrating systems, working as an SFDC architect, and interacting with stakeholders in a fast-paced environment.

What you'd actually do

  1. Lead cross functional teams toward predictable execution without supervision and partner with vendors and engineering teams to implement solutions that drive business value.
  2. Develop and configure experience of HR applications including Onboarding, Service Cloud and Movement within Salesforce.
  3. Influence enhancements and new projects to improve the product and end user experience.
  4. Imagine innovative products and solutions that solve complex business problems fully leveraging Meta’s technology stack.
  5. Define and analyze metrics that inform the success of products.

Skills

Required

  • Salesforce implementation
  • System integration
  • SFDC architecture
  • Stakeholder interaction
  • Flow builder
  • Process builder
  • Omni-channel
  • Entitlement management