The Asia Reporting & Publishing Team is responsible for creating the documents which represent J.P. Morgan Asset Management’s unique brand commitments to clients around the world. The team produces client and marketing documents that articulate the performance analysis and capabilities of investment strategies and funds. This team works closely with our Product, Investment Specialist, Marketing and Client Advisor partners to create, curate and maintain client documents.
As an Analyst in Client Reporting team, you will focus on establishing & producing consistent client communication reports and documents. You will ensure a high and consistent standard of quality deliverables to our clients. You will measure and drive client satisfaction and a consistent client experience, in close partnership with all of our internal stakeholders.
Job Responsibilities:
- Consolidate the book of work from various internal partners including: Marketing, Investment Specialists, Operations, and Client Services into a centralized Center of Excellence for Reporting and Publishing
- Participate in automation project
- Driving efficiencies wherever possible
- Structure proper documentation on an ongoing basis
- Partner with key regional stakeholders, including Investment Desks, Technology, PAG, Marketing and Operations
Required qualifications, capabilities and skills:
- Excellent writing skills in English; fluent spoken English
- Excellent writing skills in Japanese; fluent spoken Japanese
- Sensitivity to different cultures and working styles; ability to navigate seamlessly both across countries within APAC, and with the wider global organization
- Confidence to work directly with stakeholders at all levels
- Outstanding accuracy and attention to detail; strong numeracy
- Ability to work under pressure, and with flexibility, to meet tight deadlines
- Microsoft Word, PowerPoint, Excel and Outlook skills (intermediate/advanced)
- University degree
Preferred qualifications, capabilities and skills:
- Prior experience of writing or participating in the Client and Fund Reporting processes is a plus
- Experience managing large data sets a plus
- Experience or ability to automate work processes using AI solutions such as Python or Alteryx is a plus.