Asset Management - Operations Technology, Production Support Engineer – Associate/ VP

JPMorgan Chase JPMorgan Chase · Banking · Shanghai, China · Asset & Wealth Management

Production Support Engineer for a valuation system in Asset Management at JPMorgan Chase. Responsibilities include daily operations, monitoring, batch processing, troubleshooting, system upgrades, project implementation, vendor coordination, and documentation. Requires experience in financial IT operations, Linux, databases, application servers, and project management.

What you'd actually do

  1. Responsible for the daily operation and maintenance of the valuation system, ensuring its stable, secure, and continuous operation.
  2. Monitor the system's operational status to promptly identify and address performance bottlenecks, abnormal alarms, and potential risks.
  3. Responsible for batch calculation of valuation data, monitoring of the end-of-day valuation process, and troubleshooting to ensure accurate and timely delivery of valuation results.
  4. Collaborate with business departments and fund accountants to handle valuation-related business needs and daily issues.
  5. Participate in the version upgrade, patch installation, functional testing, and switchover implementation of the valuation system.

Skills

Required

  • Linux operating system
  • Oracle/SQL Server
  • SQL query
  • performance analysis
  • data processing
  • application server configuration and maintenance
  • middleware configuration and maintenance
  • problem identification and analysis
  • project management methodologies
  • project planning
  • requirements tracking
  • schedule management
  • communication skills
  • coordination skills
  • service-oriented mindset
  • English reading and writing skills

Nice to have

  • bachelor's degree in computer science, information management, financial engineering, or related fields
  • background in fund companies or asset management industries
  • basic accounting knowledge
  • Agile
  • Waterfall
  • PMBOK
  • business English communication

What the JD emphasized

  • over 5 years of experience in financial IT operations and maintenance or application support
  • Familiar with fund valuation business processes
  • Familiar with valuation system or similar financial valuation system operation and maintenance experience
  • Proficient in Linux operating system
  • Familiar with databases such as Oracle/SQL Server
  • Familiar with the configuration and maintenance of application servers and middleware
  • Possesses strong problem identification and analysis skills
  • Strong sense of responsibility, able to accept operational requirements such as daily end-of-day valuation support