Assistant Manager, Store/kiosk - Lancaster, Oh (lancaster Ohio)

AT&T AT&T · Telecom · Lancaster, OH

Assistant Manager role focused on overseeing retail store operations, managing a team, and ensuring excellent customer experience with AT&T products and services. Involves sales, merchandising, and team coaching.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Assisting with merchandising and product launches.
  3. Helping to meet and exceed sales objectives.
  4. Ensure that customers are provided with an extraordinary experience with our products and services.
  5. Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Management experience
  • Planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders
  • Strategic perspective
  • Ability to champion change
  • Inspiring your team
  • High performance
  • Collaboration
  • Teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative
  • Striving and creating results

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience