Assistant Manager, Store/kiosk - Merritt Island, Fl (merritt Island)

AT&T AT&T · Telecom · Merritt Island, FL

This role is for an Assistant Manager in an AT&T retail store, focusing on overseeing store operations, managing a team, and ensuring excellent customer service and sales performance. It involves leadership, sales, and customer experience in a retail environment.

What you'd actually do

  1. oversee all aspects involved in the daily operation of a retail store
  2. assisting with merchandising and product launches
  3. helping to meet and exceed sales objectives
  4. ensure that customers are provided with an extraordinary experience with our products and services
  5. coaching a team of retail sales consultants to ensure they meet sales and service goals

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders

Nice to have

  • Strategic perspective
  • Ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative and striving and creating results

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience