Assistant Retail Store Manager

AT&T AT&T · Telecom · Brooklyn, NY

Retail store management role focused on overseeing daily operations, managing and developing a sales team, and ensuring excellent customer experience with AT&T products and services. Involves merchandising, achieving sales objectives, and coaching staff.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Assisting with merchandising and product launches.
  3. Helping to meet and exceed sales objectives.
  4. Ensuring that customers are provided with an extraordinary experience with our products and services.
  5. Gaining valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and the ability to champion change.
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues.
  • Taking initiative, striving, and creating results

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience