Assistant Retail Store Manager

AT&T AT&T · Telecom · North Dartmouth, MA

Retail store management role focused on overseeing store operations, managing and developing a team, and ensuring customers have a positive experience with AT&T's products and services. Involves sales, merchandising, and customer service leadership.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Assist with merchandising and product launches.
  3. Help meet and exceed sales objectives.
  4. Ensure that customers receive an extraordinary experience with our products and services.
  5. Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Management experience
  • Planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • Ability to collaborate with key stakeholders on initiatives beyond store walls
  • Strategic perspective and the ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative, striving, and creating results

Nice to have

  • AI customers experience our best-in-class services, entertainment, and technology

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience