Assistant Retail Store Manager

AT&T AT&T · Telecom · Rochester, NY

Oversee retail store operations, manage and develop a team, and ensure customers experience AT&T's services, entertainment, and technology. Partner with store manager on daily operations, merchandising, product launches, and meeting sales objectives. Train and coach retail sales consultants to meet sales and service goals.

What you'd actually do

  1. help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology
  2. assist with merchandising and product launches
  3. helping meet and exceed sales objectives
  4. ensure that customers receive an extraordinary experience with our products and services
  5. Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Skills

Required

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls

Nice to have

  • Strategic perspective and the ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative, striving, and creating results