Assistant Retail Store Manager

AT&T AT&T · Telecom · Brooklyn, NY

This role is for an Assistant Retail Store Manager at AT&T, focusing on overseeing store operations, managing a team, and ensuring excellent customer experiences with AT&T products and services. It involves sales, merchandising, and team coaching, with a strong emphasis on leadership and customer service within a retail environment.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Assisting with merchandising and product launches.
  3. Helping to meet and exceed sales objectives.
  4. Ensuring that customers are provided with an extraordinary experience with our products and services.
  5. Coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Retail knowledge
  • Leadership abilities
  • Sales experience
  • Customer experience
  • Management experience
  • Planning skills
  • Analytical skills
  • Problem-solving skills
  • Familiarity with wireless terminology
  • Familiarity with industry trends
  • Familiarity with AT&T mobility systems
  • Ability to collaborate with key stakeholders

Nice to have

  • Strategic perspective
  • Ability to champion change
  • Inspiring teams
  • High performance
  • Collaboration
  • Teamwork
  • Professional expertise