Assistant Retail Store Manager

AT&T AT&T · Telecom · Boston, MA

This role is for an Assistant Retail Store Manager at AT&T, focusing on overseeing store operations, managing a team, and ensuring excellent customer experiences with AT&T's products and services. It involves sales, merchandising, and team coaching, with a strong emphasis on leadership and customer service within the telecommunications retail sector.

What you'd actually do

  1. partner with a store manager to oversee all aspects involved in the daily operation of a retail store
  2. assisting with merchandising and product launches
  3. helping meet and exceed sales objectives
  4. ensure that customers receive an extraordinary experience with our products and services
  5. gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Skills

Required

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls
  • Strategic perspective and the ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative, striving, and creating results