Assistant Retail Store Manager

AT&T AT&T · Telecom · Brooklyn, NY

Oversee retail store operations, manage and develop a team, and ensure customers experience AT&T's services, entertainment, and technology. Partner with store manager on daily operations, merchandising, product launches, and meeting sales objectives. Coach retail sales consultants to meet sales and service goals.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Assisting with merchandising and product launches.
  3. Helping meet and exceed sales objectives.
  4. Ensuring customers have an extraordinary experience with our products and services.
  5. Coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • Ability to collaborate with key stakeholders

Nice to have

  • Strategic perspective
  • Ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative, striving, and creating results

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience