Assistant Site Manager, Dashmart

DoorDash DoorDash · Consumer · Morrow · 113 Order Fulfillment Management

Assistant Site Manager for DoorDash's DashMart, a local fulfillment center. Responsibilities include leading a warehouse operating team, managing operations, analyzing data for strategic recommendations, and ensuring high customer quality. Requires leadership experience, problem-solving skills, and analytical abilities.

What you'd actually do

  1. Lead: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Operations Associates and Shift Leads.
  2. Operate: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results in one or more specific focus areas or a specific shift for your site.
  3. Strategize: Within the focus area(s) assigned by your Site Manager, you’ll analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, warehouse organization and when to engage cross-functional partners.
  4. Delight: We are customer-obsessed. You’ll coach and empower your team to provide a highly quality customer experience with every order.

Skills

Required

  • Managed high-performance teams of 5+ employees with successful performance and employee development outcomes.
  • Experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables.
  • 3+ years’ experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field
  • 1+ years of experience managing a team
  • Flexibility in schedule, including late-night and weekend hours.

Nice to have

  • Compassion and commitment to inclusivity
  • Ownership in a new and rapidly growing business
  • Resist "this is how it’s always been done" thinking
  • Unafraid of ambiguity
  • Data-first problem solver

What the JD emphasized

  • You’re a proven leader.
  • You solve problems from first principles.
  • You’re analytical