Assistant Store Manager

AT&T AT&T · Telecom · El Cerrito, CA

Oversee retail store operations, manage and develop a team, and ensure customers experience AT&T's services, entertainment, and technology. Partner with a store manager to manage daily operations, assist with merchandising and product launches, meet sales objectives, and provide an extraordinary customer experience. Perform outreach and promotional activities, and coach retail sales consultants.

What you'd actually do

  1. Take the lead at the center of where it all happens – our retail stores.
  2. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology.
  3. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services.
  4. You'll perform additional outreach and promotional activities, including off site events as needed.
  5. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders
  • Strategic perspective
  • Ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative and striving and creating results

Nice to have

  • Access to the latest tech
  • Best in class paid training

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience