Assistant Store Manager

AT&T AT&T · Telecom · Monaca, PA

This role is for an Assistant Store Manager at AT&T, focusing on overseeing retail store operations, managing a team, and ensuring excellent customer experience with AT&T's services and technology. It involves partnering with a store manager, assisting with merchandising, meeting sales goals, and coaching sales consultants. The role requires strong leadership, communication, sales, and problem-solving skills, with a background in telecommunications or a related industry.

What you'd actually do

  1. Help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology.
  2. Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
  3. Assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services.
  4. Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and the ability to champion change.
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues.
  • Taking initiative and striving and creating results

Nice to have

  • best in class paid training

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience