Assistant Store Manager

AT&T AT&T · Telecom · Boulder, CO

Assistant Store Manager role focused on overseeing retail store operations, managing a team, and ensuring excellent customer experience with AT&T products and services. Responsibilities include merchandising, achieving sales goals, and customer outreach. Requires leadership, sales, and customer experience skills, with prior management experience preferred. The role involves strategic thinking, problem-solving, and team motivation.

What you'd actually do

  1. partner with a store manager to oversee all aspects involved in the daily operation of a retail store
  2. assisting with merchandising and product launches
  3. helping to meet and exceed sales objectives
  4. ensure that customers are provided with an extraordinary experience with our products and services
  5. perform additional outreach and promotional activities, including off-site events as needed

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Management experience
  • Planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders

Nice to have

  • Strategic perspective
  • Ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative and striving and creating results

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience