Assoc Dir-technology Strategy

Verizon Verizon · Telecom · Hyderabad, India

Associate Director of Technology Strategy at Verizon, focusing on the marketing and customer experience technology stack. This role involves developing, maintaining, integrating, and implementing platforms and data flows to support omni-channel customer journeys and insights. It includes evaluating new technologies, including GenAI, and supporting marketing and CX teams. Responsibilities include cross-functional project partnership, technical documentation, API integrations, scripting, automation, troubleshooting, and leading UAT testing.

What you'd actually do

  1. Partnering on cross functional projects with enterprise architecture, martech, CX, and IT teams to deliver revenue impacting campaigns, end-to-end journeys, and insights.
  2. Creating technical documentation, data flow and system integration diagrams, and user stories.
  3. Executing technical development like APIs, business or third-party system integrations, hands-on in-platform configurations, and scripting.
  4. Finding ways to automate manual tasks and improve efficiencies.
  5. Supporting troubleshooting efforts.

Skills

Required

  • Bachelor’s degree or relevant work experience
  • Experience with Adobe Experience Platform (AEP), Adobe Experience Manager (AEM) and other Adobe Experience Cloud applications
  • Experience working on complex projects that involve technology implementation and innovation for large enterprises
  • Experience working to optimize and troubleshoot data flows between marketing, sales, or business systems
  • Experience developing Application Programming Interfaces (APIs) integrations and Java and/or Python scripting
  • Experience creating system architecture documentation and authoring technical user stories
  • Experience creating Extract, Transform, Load (ETL) scripts for automated data transformation and load into CX, sales, and marketing technology platforms
  • Experience leading a team of engineers

Nice to have

  • A solid understanding of Salesforce data structures and relational databases
  • Strong SQL skills and the ability to create complex SQL queries for data analysis
  • Experience with Informatica and Adobe Fusion
  • Adobe Business Practitioner certifications on the Products above (or equivalent)

What the JD emphasized

  • Experience leading a team of engineers