Associate Director, Learning & Development (remote - Us)

Merck Merck · Pharma · United States · Remote

Associate Director of Ophthalmic Learning & Development responsible for designing and executing strategic learning plans for product launches and ongoing commercial learning. This role involves defining learning strategy, developing curricula, establishing measurement frameworks, and partnering with cross-functional teams to ensure learning drives business outcomes. The role also includes managing a team of L&D professionals and providing thought leadership on adult learning principles and digital enablement.

What you'd actually do

  1. Develop comprehensive, end-to-end strategic learning plans that align with product strategy, commercial objectives, regulatory requirements, and customer needs.
  2. Assist design and development of launch workshop curricula and associated learning assets (facilitator guides, participant materials, job aids, e-learning modules, assessments, simulations, and virtual instructor-led content).
  3. Define learning pathways for different roles (field sales, medical science liaisons, customer support, market access) and for different phases (pre-launch, launch, post-launch, in-line maintenance).
  4. Establish measurement and evaluation frameworks (performance metrics, behavioral indicators, business KPIs) and implement a plan to collect, analyze, and report learning impact.
  5. Partner with cross-functional stakeholders — sales and product leadership, commercial training, HR/Talent, Medical, Regulatory, Marketing, Sales Operations — to align content, timing, and rollout logistics.

Skills

Required

  • Adult Learning Principles
  • Adult Learning Theory
  • Attendance Tracking
  • Blended Learning
  • Business Acumen
  • Content Creation
  • Cross-Functional Collaboration
  • Customer Support
  • Customized Training
  • Data Analysis
  • Design Education
  • Facilitate Training Sessions
  • Instructional Design
  • Insurance
  • Key Performance Indicators (KPI)
  • Oncology Marketing
  • Ophthalmology
  • Organizational Development (OD)
  • Product Management Leadership
  • Product Strategies
  • Sales Training
  • Stakeholder Engagement
  • Stakeholder Management
  • Strategic Thinking

Nice to have

  • Experience in learning, talent, HR, or comparable areas; experience in applicable technical/professional areas pertinent to the division / function served
  • Experience in facilitating & delivering learning solutions.

What the JD emphasized

  • regulated industries
  • Ophthalmology pharma/biotech/healthcare preferred