Associate Director, Product Management - Autoship

Chewy Chewy · Retail · Bellevue, WA

Associate Director, Product Management for Chewy's Autoship program, focusing on customer loyalty, retention, and long-term value. This role involves translating business goals into product strategies, identifying growth opportunities, and driving cross-functional alignment. Requires strong business acumen, product intuition, and analytical skills, with experience in eCommerce or subscription-based businesses.

What you'd actually do

  1. Own performance narratives for Autoship, synthesizing product and business changes, KPIs, and financial results into clear insights for weekly/monthly business reviews and executive updates.
  2. Translate business goals into product and operational priorities, ensuring initiatives drive measurable impact to revenue, profitability, and customer engagement.
  3. Proactively identify risks and opportunities, conducting deep-dive analyses to improve growth, retention, and profitability across the Autoship experience.
  4. Drive cross-functional alignment across Product, Finance, Analytics, Marketing, and Operations, establishing one set of metrics and a shared view of business impact.
  5. Partner with cross-functional leadership to align Autoship strategy with company-wide priorities and long-range planning.

Skills

Required

  • Strong written and verbal communication skills
  • Experience presenting to senior leadership
  • Advanced analytical skills
  • Business building cases
  • Turning data into actionable insights

Nice to have

  • MBA
  • Experience in subscription-based or recurring revenue models
  • Experience at a tech-forward organization
  • Background spanning both Finance and Product Management

What the JD emphasized

  • Bachelor’s degree in Finance, Business, Economics, Engineering, or a related field; MBA preferred.
  • 6+ years of experience in Strategic Finance, Product Finance, Product Management, Consulting, Business Operations, or related roles.
  • Experience in an eCommerce, subscription, marketplace, or tech-enabled business.
  • Advanced analytical skills with demonstrated experience business building cases and turning data into actionable insights