Associate Director, Sales Operations

Deel Deel · Enterprise · Canada · COGS

The Associate Director of Sales Operations will be responsible for driving the efficiency and effectiveness of Deel’s sales team by optimizing processes, tools, and systems that support revenue generation. You will play a pivotal role in enhancing sales performance through data-driven insights, process improvements, and close collaboration with cross-functional teams. This role requires a blend of strategic thinking and hands-on execution to ensure the sales organization operates at its full potential.

What you'd actually do

  1. Lead and manage key sales operations processes, including territory design, sales forecasting, pipeline management, and compensation planning.
  2. Implement and optimize sales systems and tools (e.g., CRM, analytics platforms) to ensure data accuracy and improve sales productivity.
  3. Provide actionable insights to sales leadership through regular reporting and analysis of sales performance metrics.
  4. Develop and maintain sales performance dashboards, ensuring transparency and alignment across teams.
  5. Collaborate with sales, finance, marketing, and customer success teams to ensure alignment and smooth execution of sales processes.

Skills

Required

  • 7+ years of experience in sales operations, sales enablement, or related fields, with at least 3 years in a leadership or management role.
  • Proven experience optimizing sales processes and improving sales performance through systems, tools, and data analysis.
  • Strong knowledge of CRM systems (e.g., Salesforce) and sales analytics platforms.
  • Experience in sales forecasting, pipeline management, and designing sales compensation plans.
  • Excellent communication skills, with the ability to present complex data and insights to senior leadership.
  • Strong analytical and problem-solving skills, with the ability to turn data into actionable recommendations.
  • Highly organized with the ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong team player with a collaborative approach to cross-functional partnerships.
  • Ability to drive change and influence stakeholders at all levels of the organization.

Nice to have

  • Bachelor’s degree in business, marketing, or a related field; advanced degree or relevant certifications (e.g., Salesforce certification) a plus.