Associate Manager, Merchant Strategy & Operations

DoorDash DoorDash · Consumer · New York, NY · 541 Merchant Strategy and Operations

This role focuses on building and scaling a new business within DoorDash, specifically managing the end-to-end supply chain function for reducing restaurant costs. It involves sourcing, vendor management, demand forecasting, inventory planning, and logistics execution, with a strong emphasis on operational ownership, analytical rigor, and cross-functional collaboration. The role also involves leveraging AI tools to improve productivity and decision-making.

What you'd actually do

  1. Own and scale a critical pillar of a 0→1 business – Lead the end-to-end supply chain function including vendor management, forecasting, inventory, and logistics.
  2. Build and operate a reliable, cost-efficient supply chain – Ensure we consistently deliver high in-stock rates while optimizing for cost, speed, and working capital.
  3. Own and develop key external partnerships – Manage relationships with suppliers and logistics partners, driving performance across cost, quality, and reliability.
  4. Drive strategic decision-making through data – Develop forecasts and operational plans, evaluate tradeoffs, and continuously improve supply chain performance.
  5. Collaborate cross-functionally to shape the business – Partner with Assortment, Growth, Sales, Finance, Product, and Engineering to align supply with demand and enable growth.

Skills

Required

  • 5+ years of experience in strategy, business development, operations, technology, banking, consulting, or high-growth or early-stage startups
  • operator and builder
  • analytical and data-driven
  • clear communicator and relationship builder
  • business acumen
  • sense of ownership
  • bias for action
  • leveraging AI tools to improve productivity and decision-making
  • Bachelor’s degree or higher

Nice to have

  • Experience in sourcing, 3PL operations, and inventory & demand planning
  • SQL experience

What the JD emphasized

  • building from 0->1
  • building processes from scratch