About J.P. Morgan Securities Services
J.P. Morgan Securities Services is a premier securities servicing provider that helps institutional investors, alternative asset managers, broker dealers and equity issuers optimize efficiency, mitigate risk and enhance revenue. Securities Services leverages the firm’s global scale, leading technology and deep industry expertise to service investments around the world.
The Securities Services business sits within the Corporate and Investment Bank (CIB) and offers three complementary services: Custody, which provides safekeeping, settlement, asset servicing and trustee services; Fund Services, which provides accounting and administration services along with post trade compliance and portfolio reporting; and Liquidity & Trading Services which offers cash, foreign exchange (FX), collateral management, securities finance and depository receipts services.
As an AFS Control Manager in Securities Services, you'll be responsible for establishing an excellent partnership to ensure that the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner.r.
Job Responsibilities
- Assist the team to be a trusted Front Office control advisor to global business stakeholders, providing guidance on risk and control management and regulatory expectations
- Partner with business, operational risk, compliance and internal audit across regulatory exams, internal/ external audits, testing/compliance reviews
- Partner with the business through new product launches, change management, GenAI risk assessments, and process automation reviews
- Proactively guide the direction of operational improvements in line with long-term strategic objectives and regulatory requirements
- Participate and contribute to the end-to-end process and control reviews, identify gaps, and drive remediation directly or with functional partners to strengthen the control environment
- Supporting issue management – ensure consistent structure and control across the business, with clear tracking and visibility of issues through to closure
- Assist in design, document, and implement control frameworks and processes in partnership with key functional teams
- Monitor and track errors, perform root cause analysis and develop mitigation plan to prevent recurrence. Organise and direct control and risk initiatives
- Demonstrate team player traits to promote a collaborative, supportive culture through open and transparent communication
This is an impactful and high-paced role covering a significant function. Applicants will need to be comfortable in personally owning a complex agenda, engaging with multiple internal and external partners at all levels, and presenting activity and progress to senior management on a regular basis.
Required qualifications, capabilities, and skills
- 6+ years of proven experience in business controls, operational risk, compliance, audit, or similar functions, with the ability to apply risk and control principles across varied processes and business models
- A solid operational understanding of Alternative Fund Services Products (Hedge Fund Services and Private Fund Services)
- Strategic mindset with demonstrated ability to partner across diverse teams to drive efficiency, process enhancement, and scalable outcomes
- Strong analytical and problem-solving capability, with confidence to challenge and probe activities across Securities Services (Operations, Technology, Product, and related functions)
- Highly organized with the ability to prioritize and manage multiple deliverables across different time horizons while meeting deadlines. Comfortable operating at a global, cross-business level
- Ability to support team effectiveness by encouraging collaboration and maintaining open, transparent communication
Preferred qualifications, capabilities, and skills
- Hands-on experience in process mapping and reengineering, with strong proficiency in MS Office. Working knowledge of automation approaches and tools (e.g., Alteryx, GenAI) would be an advantage