Associate Solutions Engineer

Box Box · Enterprise · New York, NY +1 · Sales AEs

Associate Solutions Engineer role focused on learning and applying Box's Intelligent Content Management platform, including its AI capabilities, to craft customer-centric solutions. Involves a 6-month training program (ASE Academy) followed by a full-time role supporting customers and internal teams. Key responsibilities include understanding customer needs, delivering product demonstrations, and gaining hands-on experience with Box AI Agents.

What you'd actually do

  1. Collaborate with colleagues using a modern suite of SaaS business applications (Box, Salesforce, Slack, Zoom, etc.)
  2. Develop your professional and technical skills by completing the ASE Academy and continuing into a full-time ASE position
  3. Become an expert on the Box platform (web, mobile, desktop, and APIs)
  4. Get hands-on experience building and utilizing Box AI Agents
  5. Partner with SEs on strategic opportunities to ensure our technology is a good fit for our customers
  6. Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how Box can solve them
  7. Deliver product demonstrations to our customers and our internal teams

Skills

Required

  • Associate or Bachelor’s Degree
  • 1+ year cumulative experience in a customer-facing or service-oriented role
  • Demonstrated interest in learning new technology and leveraging it to solve challenges
  • Ambition and desire to pursue a career in technical sales
  • A team player who thrives on collaboration
  • Highly motivated, driven and self-starting individual with a positive attitude
  • Engaging communicator who is comfortable delivering presentations

Nice to have

  • growth mindset
  • leverage AI to help make faster, smarter decisions

What the JD emphasized

  • AI-first company