Atlassian System Engineer

Okta Okta · Enterprise · Philippines · Remote · BT Workplace Technology-140

This role is for an Atlassian System Engineer responsible for designing, implementing, and maintaining Okta's cloud Atlassian suites, including UI configurations, automation, and integrations to optimize business processes and user experience. The role involves supporting end-users, configuring various Atlassian features, developing custom scripts for automation, and maintaining documentation.

What you'd actually do

  1. Design and maintain the global configuration of Atlassian Cloud applications
  2. Provide support to end-users by troubleshooting issues and assisting with Atlassian tool-related inquiries.
  3. Configure user provisioning, workflows, automation rules, custom fields, schemes, permissions, add-ons, dashboards, reports, and integrations
  4. Configure Confluence spaces, templates, and macros to improve collaboration
  5. Adhere to tools best practices and standard methodologies to maintain consistency across all instances

Skills

Required

  • 2+ years of admin experience in managing Atlassian Cloud applications
  • 1+ years of hands-on experience with Atlassian REST APIs to perform bulk actions or build custom integrations
  • Experience using various add-ons, such as eazyBI, custom charts, and script runner

Nice to have

  • Hands-on administration experience in Jira Service Management and JPD
  • Administration experience with JPD, and Atlassian Projects
  • Proficiency in Python scripting
  • Experience in using Atlassian Analytics and Rovo
  • Experience in using Jira plan

What the JD emphasized

  • Atlassian Cloud applications
  • Atlassian REST APIs
  • Atlassian suite
  • Atlassian configurations