Auto Telephone Claims Adjuster

Allstate Allstate · Insurance · FL, USA, United States · Remote

This role is for an Auto Telephone Claims Adjuster responsible for investigating and confirming the facts of loss for automobile accidents, determining coverage, liability, and damages, and negotiating claims. The role involves reviewing police reports, gathering witness statements, and verifying coverage. It is not directly related to AI/ML development or research.

What you'd actually do

  1. Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents.
  2. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
  3. For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
  4. Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
  5. Determines subrogation or fraud potential and how to handle

Skills

Required

  • Auto Insurance Claims
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Insurance Claims Investigations
  • Insurance Policies
  • Investigative Skills

Nice to have

  • Automobile Accidents
  • Case Management
  • Customer Service
  • Detail-Oriented
  • Multitasking