AWS is seeking an experienced and strategic Sales Manager to lead our Retail & CPG segment in Brazil, managing a team of Senior Account Managers responsible for the largest and most strategic Retail & CPG enterprises in the country. Based in São Paulo, this role carries full accountability for driving revenue growth, deepening executive relationships, and accelerating cloud adoption across a portfolio of marquee enterprise customers.
In this role, you will be responsible for providing business leadership and people management across a high-performing team, while personally engaging at the C-suite and board level to shape long-term cloud strategies for Brazil's most influential retail and consumer brands. You will champion customer-centric thinking, orchestrate cross-functional AWS resources, and build the kind of trusted partnerships that turn customers into long-term AWS advocates.
This role will drive a bold, AI-first strategy — placing Generative AI and Agents at the very center of every customer engagement. This means going beyond traditional cloud adoption to co-create projects with customers: deploying Generative AI solutions powered by Amazon Bedrock, building autonomous AI Agents capable of reinventing core retail and CPG processes, and leveraging multi-agent architectures to unlock new levels of operational intelligence across supply chain, demand forecasting, personalization, and customer engagement.
Key job responsibilities
- This role includes line management responsibility for a team of Senior Account Managers covering Brazil's largest Retail & CPG enterprises.
- Lead the development and execution of strategic account plans, working backwards from customer business priorities to identify and accelerate cloud migration, AI/ML adoption, omnichannel transformation, and supply chain optimization opportunities.
- Build and maintain trusted relationships at the C-level and board level within customer organizations, articulating a clear vision for cloud-enabled business transformation and generating enthusiasm across all business units.
- Work with all appropriate AWS resources — including Executives, Solutions Architects, Business Development, Marketing, Partners, AWS Professional Services, and Global Service teams.
- Drive accurate forecasting, pipeline management, and go-to-market planning in alignment with AWS Brazil and global Retail & CPG strategies.
- Collaborate with local and global extended teams to bring the best of AWS to customers, including leveraging ISV partnerships and the AWS Partner Network to accelerate customer outcomes.
- Champion the development of formal case studies, customer references, and other proof points that highlight Retail & CPG workloads and use cases running on AWS.
- Coach and develop team members, fostering a culture of customer obsession, operational excellence, and continuous learning.
About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
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Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
- Experience in people management
- Experience in communication and presentation skills, both written and verbal in Portuguese & English
- 10+ years of technology-related sales, marketing or business development experience
- 5+ years of sales management experience
- Experience in management of large, complex enterprise accounts or equivalent
- Deep domain expertise of the Retail & CPG in Brazil
Preferred Qualifications
- Experience with solution-selling methodologies
- Experience presenting to SVP and C-Level
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