Beauty Concierge - Southcenter

Nordstrom Nordstrom · Retail · Tukwila, WA

This role is for a Beauty Concierge at Nordstrom, focusing on customer service, product knowledge, and sales support within a retail environment. It involves direct customer interaction, assisting with inquiries, and supporting store operations. The role requires strong communication, problem-solving, and multitasking skills, along with the ability to handle physical demands of retail work. It is not an AI-related role.

What you'd actually do

  1. Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
  2. Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
  3. Support store operations by being a general store resource for customers and employees
  4. Maintain a high level of confidentiality
  5. Make deliveries to customers

Skills

Required

  • Ability to communicate clearly and professionally with coworkers and customers
  • Ability to suggestive sell and connect customers to salespeople
  • Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
  • Strong decision-making and problem-solving skills