Bilingual Spanish Assistant Manager, Store/kiosk

AT&T AT&T · Telecom · Springfield, VA

Assistant Manager for an AT&T retail store, responsible for overseeing daily operations, managing and developing a team, and ensuring excellent customer experience. Requires bilingual Spanish/English skills, leadership abilities, and sales/customer experience.

What you'd actually do

  1. help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology.
  2. partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
  3. assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services.
  4. perform additional outreach and promotional activities, including off-site events as needed.
  5. gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Spanish and English fluency
  • Leadership skills
  • Sales experience
  • Customer experience
  • Retail operations management
  • Team management and development
  • Problem-solving skills
  • Communication skills

Nice to have

  • Telecommunications industry experience
  • Wireless terminology familiarity
  • AT&T mobility systems familiarity

What the JD emphasized

  • Bilingual Spanish and English
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience