Bilingual Spanish Assistant Retail Store Manager

AT&T AT&T · Telecom · Boston, MA

Retail store manager responsible for overseeing store operations, managing a team, and ensuring customer satisfaction with AT&T products and services. Requires leadership, sales, and customer experience skills, with a focus on meeting sales and service goals.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Assist with merchandising and product launches.
  3. Help meet and exceed sales objectives.
  4. Ensure customers have an extraordinary experience with our products and services.
  5. Coach a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Spanish and English fluency
  • Retail knowledge
  • Leadership abilities
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders
  • Strategic perspective
  • Ability to champion change
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues
  • Taking initiative, striving, and creating results